Peter-Blair Customer Service

Shipping Information

In-stock merchandise typically ships within one day of order (Sales are exlcuded; therefore shipping time increases). Items sent directly from the manufacturer may have longer lead times. Weekend orders are processed the next business day.

We make every attempt to provide you the most accurate date of shipment for backordered items; please note these dates are subject to change.

Standard Delivery

Standard Delivery orders are shipped via UPS standard ground service or via USPS Priority Mail, and generally will arrive in 7-10 business days. Items ordered at the same time will not necessarily be delivered together.

Express Delivery

For even faster delivery, we offer Second Day Air Service. Express orders received by 12 p.m. (EST) are shipped the same day.

* Peter-Blair currently ships only to the 48 Continental United States.

Return Policy

Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department ecare@peterblairltd.com and a representative will be glad to arrange a return or exchange for you.

If you are not satisfied with your purchase, you may return it within 30 days of receipt for an exchange, credit or refund (excluding shipping and processing fees).

Please note that special orders, such as custom ties, are non-cancelable and non-returnable. Ties that are marked as sale items or otherwise discounted from their original price are also non-cancelable and non-returnable.

To return an item, please follow the steps below:

Carefully repackage the merchandise and affix the return shipping label to the outside of your package. Items must be returned prepaid, in the original packaging. We cannot accept sent C.O.D., and original shipping and processing charges are not refundable.

Return the package to us via UPS or insured parcel post. Please note you are responsible for the safe return of your merchandise.

If you have any questions, please send us a message to our Customer Service Department at ecare@peterblairltd.com

Privacy Policy

At PeterBlair.com, your privacy is a top priority. Please read the details of our privacy policy carefully.

To improve your overall experience shopping with us, we do collect customer information. We approach the information with respect and are committed to handling the information responsibly. To that end, we collect and use information throughout our website only as disclosed in this Privacy Policy. By using peterblair.com, you are accepting the practices described in this privacy policy.

The information collected is:

  • Used to improve the content of our Web pages
  • Used to notify users about updates to our Web site
  • Never shared with other organizations for commercial purposes

Any personal information you provide to us on our website when registering, updating an account, shopping online or requesting information is maintained in private files on a secure Web server.

The personal information (such as name, email, shipping address) and financial information (such as credit card number, expiration date, billing address) collected when shopping online are used for shipping and billing purposes and to fill customer's orders.

When providing us with sensitive information such as financial information, the user will be redirected to a secure server denoted in the lower section of the browser window by:

  • A padlock (Microsoft Internet Explorer, AOL, Netscape Communicator)
  • A solid key (Netscape Navigator)

To make shopping easier and provide a customized experience on our website, we use cookies to recognize you and your preferences. No personally identifiable information is contained in cookies. A unique ID is used that can improve the shopping experience by holding items in your shopping cart or providing you with customized pages based on your past viewing habits. We also use cookies to track traffic to different parts of the website in order to make improvements and optimize your shopping experience.

If we decide to change any part of the privacy policy, we will post those changes on this privacy statement with updates.

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