In-stock merchandise typically ships within one day of order (Sales are exlcuded; therefore shipping time increases). Items sent directly from the manufacturer may have longer lead times. Weekend orders are processed the next business day.
We make every attempt to provide you the most accurate date of shipment for backordered items; please note these dates are subject to change.
Standard Delivery orders are shipped via UPS standard ground service or via USPS Priority Mail, and generally will arrive in 7-10 business days. Items ordered at the same time will not necessarily be delivered together.
For even faster delivery, we offer Second Day Air Service. Express orders received by 12 p.m. (EST) are shipped the same day.
* Peter-Blair currently ships only to the 48 Continental United States.
Please carefully inspect your order upon delivery. If you receive damaged or defective merchandise, you may contact our Customer Service department firstname.lastname@example.org and a representative will be glad to arrange a return or exchange for you.
If you are not satisfied with your purchase, you may return it within 30 days of receipt for an exchange, credit or refund (excluding shipping and processing fees).
Please note that special orders, such as custom ties, are non-cancelable and non-returnable. Ties that are marked as sale items or otherwise discounted from their original price are also non-cancelable and non-returnable.
To return an item, please follow the steps below:
Carefully repackage the merchandise and affix the return shipping label to the outside of your package. Items must be returned prepaid, in the original packaging. We cannot accept sent C.O.D., and original shipping and processing charges are not refundable.
Return the package to us via UPS or insured parcel post. Please note you are responsible for the safe return of your merchandise.
If you have any questions, please send us a message to our Customer Service Department at email@example.com
The information collected is:
- Used to improve the content of our Web pages
- Used to notify users about updates to our Web site
- Never shared with other organizations for commercial purposes
Any personal information you provide to us on our website when registering, updating an account, shopping online or requesting information is maintained in private files on a secure Web server.
The personal information (such as name, email, shipping address) and financial information (such as credit card number, expiration date, billing address) collected when shopping online are used for shipping and billing purposes and to fill customer's orders.
When providing us with sensitive information such as financial information, the user will be redirected to a secure server denoted in the lower section of the browser window by:
- A padlock (Microsoft Internet Explorer, AOL, Netscape Communicator)
- A solid key (Netscape Navigator)